Privacy Policy

Information We Collect

We may collect:

• Contact information, including names, telephone numbers, email addresses, mailing addresses, and business information.

• Client and account information needed to provide professional services, manage invoices, process payments, and maintain our business relationship.

• Financial, accounting, payroll, and tax-related information provided by clients for requested services.

• Communications with us, including emails, text messages, telephone calls, call transcripts, and account-related requests.

• Website and device information collected through cookies or similar technologies, such as IP address, browser type, pages visited, and general usage information.

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How We Use Information

We may use personal information to:

• Provide accounting, bookkeeping, payroll, tax, consulting, and related services.

• Communicate with clients regarding their services and accounts.

• Send invoices, payment links, balance notifications, payment reminders, and other account-related communications.

• Respond to questions and provide customer support.

• Maintain business records and comply with legal, tax, regulatory, and professional obligations.

• Protect our clients, business, website, systems, and services against fraud, misuse, or unauthorized access.

• Improve our services and communications.

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Automated and AI-Assisted Communications

Quattro may use automated or artificial intelligence-assisted technology to make or receive calls, provide account notifications, answer routine questions, and assist with customer service.

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These communications may include reminders concerning invoices, outstanding balances, payment arrangements, secure payment links, or other matters related to an existing Quattro account. An option to request assistance from a Quattro representative may be provided when appropriate.

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Calls may be monitored, recorded, transcribed, or analyzed when permitted by law and after providing any legally required notice.

Our account-related calls and messages are not unsolicited marketing and are not third-party debt collection. Clients may request that automated calls or messages stop by informing us during a call or contacting us using the information below. SMS recipients may reply STOP to opt out or HELP for assistance.

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How We Share Information

We may share information with service providers that help us operate our business, including accounting software providers, payment processors, website hosting providers, telecommunications providers, cloud service providers, and AI technology providers.

These providers receive information only as reasonably necessary to perform services for Quattro and are expected to protect it appropriately.

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We may also disclose information when required by law, legal process, government request, professional obligation, or when reasonably necessary to protect our rights, clients, systems, or property.

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We do not sell personal information. Mobile telephone information, SMS opt-in information, and communication consent are not shared with third parties or affiliates for their own marketing or promotional purposes.

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Cookies and Website Technologies

Our website may use essential, analytics, and functionality cookies provided by Wix or other service providers. These technologies help the website operate, measure usage, and improve performance. Browser settings or any available cookie controls may be used to manage nonessential cookies.

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Data Retention and Security

We retain information for as long as reasonably necessary to provide services, maintain business and professional records, resolve disputes, enforce agreements, and comply with legal or regulatory requirements.

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We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.

Your Choices

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You may contact us to:

• Update or correct your contact information.

• Ask questions about how your information is handled.

• Request that certain communications stop.

• Exercise any privacy rights available under applicable law.

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Requests may be subject to identity verification and legal or professional record-retention requirements.

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Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information directly from children under 13 through our website.

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Third-Party Links

Our website may contain links to third-party websites or payment platforms. Their privacy practices are governed by their own policies, and Quattro is not responsible for those practices.

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Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

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Contact Us

Quattro LLC 

Phone: 915 317-7721

email: quattroacct@outlook.com

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